Managing Skills For Non-Managers with Dave Jones
Gain Commitment – Get Results With Managing Skills For Non-Managers!
Learn how to lead when you’re not the boss.
OVERVIEW
Learn how to inspire, influence and motivate people to accomplish important goals – when you have no formal direct reporting authority over them. Managing people when they don’t report to you can be tough. How do you deliver feedback? How do you hold people accountable? How do you keep them on track? How do you arrive at consensus? How do you mediate conflict? In this highly interactive and practical program, you’ll get the skills and knowledge you need to help work colleagues perform at their best.
PROGRAM TOPICS
Inspire, Influence and Motivate
• Create meaningful goals
• Track and celebrate progress
• Establish team priorities
• Use praise
Cooperation and Consensus
• Establish team member dependencies
• Encourage dialogue
• Decision making – command, consult and consensus
Accountability
• Deliver feedback
• Establish performance standards
• Create a climate of self-reflection
• Use politics
Conflict
• Stop taking things personally
• Manage triggers
• Circle back
At the end of this course, you will be able to:
• Lead without formal authority
• Build high performing teams
• Manage emotions
• Minimize conflict
• Maximize cooperation
• Inspire others
• Deliver performance feedback
• Meet project deliverables
• Manage workload
AUDIENCE & GROUP SIZE
Who Should Attend?
People who lead projects, initiatives, or groups but do not have formal managerial authority.
We recommend a group size of 6 – 20 participants. This instructor-led, in-person/remote course with Dave Jones will ensure participants receive hands-on training with real-life applications.
COURSE MATERIALS
Each participant is provided a workbook with reference materials. Each participant also creates additional materials, personalized to his or her own workplace situation. The combination of these two elements creates a manual that is used throughout the year.
COURSE LENGTH
Managing Skills For Non-Managers is a 1-Day course.
