Fueled By Feedback for Leaders
Activate Your Human Resources using Fueled by Feedback for Leaders
Eliminate blind spots, stagnation, defensiveness, confusion and more!
FUELED BY FEEDBACK FOR LEADERS – WORKSHOP OVERVIEW
The skill that will define success in an age of unrelenting change will be the ability to deliver, seek and positively respond to all forms of feedback. This interactive one-day workshop prepares leaders to create team culture, relationships and processes that turn feedback into fuel for high performance. Leaders get the practical skills, knowledge and attitudes required to understand and activate all sources of feedback at work.
LEARNING OBJECTIVES
You’ll acquire tools that will help you to
- Create an enabling team feedback culture
- Activate feedback from peers, leaders, clients and followers
- Successfully manage emotional reactions to feedback
- Balance supportive and constructive feedback
- Think on their feet – deliver on the spot feedback
- Link feedback to coaching and performance management
- Communicate using three styles of feedback delivery – directive, draw and hybrid
- Identify and use data sources for feedback
- Structure feedback messages objectively
- Situate mistakes and forgiveness
COURSE OUTLINE
Session Objectives and Climate Setting
- Identify individual experiences with feedback
- Explore corporate context for the program
- Share participant learning objectives
Culture
- Situate feedback within team values and supporting behaviours
- Connect and clarify team member expectations
- Establish feedback norms linked to mission, goals and strategy
Structure
- Use supportive/constructive vs. positive/critical language
- Use the DONE preparation and delivery method to create objectivity and application
- Balance feedback to create a climate of helping vs. fixing
Delivery
- Select the appropriate method – direct, draw, hybrid
- Connect structured performance management and quick hit feedback
- Use facts, emotions and symbols to create messages that stick
Sources
- Identify how followers can gather feedback independently. What data is available? Whose opinion matters?
- Evaluate how these sources are being utilized currently
- Identify obstacles and overcoming strategies
Emotional Reactions
- Reach the highly sensitive person
- Activate curiosity as an alternative to defensiveness
- Model a growth mindset and forgiveness
Blind Spots
- Reveal strengths and the limitations of overuse
- Reveal limitations and the benefits of reigning them in
- Make new habits stick
Modeling – Receiving Feedback
- Gather feedback from followers, leaders, peers and clients
- React to feedback in the moment and long term
- Identify and activate feedback data
AUDIENCE & GROUP SIZE
Designed for all leaders who desire results and who want to make a difference in their workplace, Fueled by Feedback… Leaders Edition is a one-day workshop. We recommend a group size of 6 – 20 participants. This instructor-led, in-person/remote workshop will ensure participants receive hands-on training with real-life applications.
WORKSHOP MATERIALS
Each participant is provided a workbook with reference materials. Each participant also creates additional materials, personalized to his or her own workplace situation. The combination of these two elements creates a manual that is used throughout the year.
