$749.00

All prices are per person and exclude HST (added at Checkout)

Making The Transition From Co-Worker To Team Lead with Dave Jones

From Co-Worker to Team Lead
Navigate the Shift, Earn Trust, Inspire Results!

OVERVIEW

It is seldom easy to assume a position of authority over those who have previously been your colleagues and peers. This workshop will help you address the challenges and difficulties of making the transition from co-worker to boss. You’ll learn tools and techniques to achieve a balance between your existing relationships with co-workers and the requirements of the new management role. The workshop is interactive and fun, making use of case studies and role play.’

LEARNING OUTCOMES

  • Communicate your new management perspective
  • Apply techniques for re-framing your relationships with co-workers
  • Understand what your new team needs from you
  • Decide what you need from your team
  • Apply assertive communication skills to difficult situations
  • Give regular feedback on performance
  • Manage team meetings effectively

PROGRAM TOPICS

How to Develop a Management Perspective

  • Moving from in-depth knowledge to understanding the overall organizational picture
  • Representing senior management decisions and policy
  • Getting the right balance between advocating for the team and advocating for senior management

Communication Skills for Handling Changes in Relationships

  • Presenting yourself assertively as the new leader – without embarrassment or apology
  • Setting boundaries without causing upset
  • Modelling a professional and positive attitude
  • Dealing assertively with office gossip

Cooperation and Consensus

  • Establish team member dependencies
  • Encourage dialogue
  • Decision making – command, consult and consensus

Understanding What the Team Needs from You:

  • Identifying six important things your team needs from you
  • Giving continuous feedback on performance to each team member and to the team as a whole
  • Giving praise and recognition
  • Giving constructive feedback

Deciding What You Need from the Team:

  • Moving from a need for friendship to a need for respect
  • Applying techniques for building trust and respect

Communicating Effectively Through Team Meetings:

  • Identifying the need to take control of team meetings right from the start
  • Applying guidelines for running effective, well-managed team meetings
  • Communicating your expectations to the team clearly
  • Being clear about what you can and cannot do in your new role
  • Rotating the chairing of team meetings without losing control
AUDIENCE & GROUP SIZE

Who Should Attend?

New supervisors, team leads, and first-time managers making the move from individual contributor to leader.

We recommend a group size of 6 – 20 participants. This instructor-led, in-person/remote course delivered by Dave Jones will ensure participants receive hands-on training with real-life applications.

COURSE MATERIALS

Each participant is provided a workbook with reference materials. Each participant also creates additional materials, personalized to his or her own workplace situation. The combination of these two elements creates a manual that is used throughout the year.

COURSE LENGTH

Making The Transition from Co-Worker To Team Lead is designed as a 1-Day Course.