Managing Skills for Non-Managers
Course Overview:
Learn how to inspire, influence and motivate people to accomplish important goals – when you have no formal direct reporting authority over them.
Managing people when they don’t report to you can be tough.
How do you deliver feedback? How do you hold people accountable? How do you keep them on track? How do you arrive at consensus? How do you mediate conflict?
In this highly interactive and practical program, you’ll get the skills and knowledge you need to help work colleagues perform at their best.
Course Length: 1 Day
Upcoming Dates:
Nov. 3, 2026 [Remote]
Jan. 27, 2027 [Remote]
Mar 5, 2027 [In-Person]
FAQ Section
Who is this course for?
Managing Skills for Non-Managers is for people who lead projects, initiatives, or groups but do not have formal managerial authority.
What problems does this course solve?
This course helps professionals who need to coordinate work, gain cooperation, and influence others without being anyone’s boss. It helps those who are responsible for getting work done through people, but they do not conduct performance reviews, manage budgets, or have direct reports.
What common challenges does this course address?
Challenges this course solves include:
- Getting people to cooperate without authority
- Influencing coworkers and stakeholders
- Coordinating workflows and projects
- Driving results when no one reports to you
- Leading teams in informal leadership roles
How Long Is this Course?
1 Day
Who is the trainer and facilitator for this course?
Dave Jones
Is this course available for delivery in-person and remotely?
Yes, Managing Skills for Non-Managers is available in-person, remotely and as an open enrollment course. On-site courses are customized to meet your needs.
Where is this course delivered?
We offer this course in person in Ottawa and surrounding areas, including Gatineau, Brockville, and Eastern Ontario. For participants outside the region, the course is also available remotely throughout Canada and the United States.
