Managers’ Essential Tool Kit
Create Unstoppable Leaders using the Managers Essential Tool Kit!
Eliminate performance issues, defensiveness, complacency, wasted time and more!
MANAGERS’ ESSENTIAL TOOL KIT – WORKSHOP OVERVIEW
Most managers are promoted because of their technical competence. And then they get little help in adjusting to their new role. Some end up doing the job poorly – they become bad managers. Some start working real hard to get better. They throw everything they can at the job – their energy, emotions, logic, problem solving skills, technical skills, social skills – everything including the kitchen sink. And the cost of becoming a good manager gets really high. Dave knows the drill because he’s done it himself and helps out managers on the same exhausting path he was on. Being a good/great manager just doesn’t have to be that hard! With the right tool kit you can dramatically improve your skills as a manager without paying such a high personal price.
LEARNING OBJECTIVES
This workshop will teach participants to
- Move direct reports from compliance to commitment
- Establish measureable success criteria
- Coach direct reports to enhance knowledge and skills
- Motivate direct reports with diverse styles
- Eliminate micro management and absent management
- Empower direct reports
- Build trusting relationships with direct reports
- Communicate clearly with direct reports
- Provide clear enabling feedback to direct reports
- Source feedback from multiple sources to eliminate blind spots
COURSE OUTLINE
Session Objectives and Climate Setting
- Establish participant objectives/challenges
- Identify how to integrate tools into workplace
- Build participant relationships
Relationship vs Goal Balance
- Skills for quickly building trusting relationships
- Prioritize goal and task behaviors
- Identify and activate individual strengths
Motivate Different Types of People
- Activate competitive strengths
- Activate collaborative strengths
- Activate curious strengths
Performance Management Coaching
- Establish task and competency goals
- Close gaps in skills, time, attitude, resources and knowledge
- Create and implement action plans
Communication
- Use active listening
- Lead through questioning
- Use dialogue and debate to drive consensus
Feedback
- Use positive reinforcement
- Transform criticism into constructive action
- Communicate with highly sensitive people
Delegation
- Stop micro managing
- Stop doing the work yourself
- Start preparing people for empowerment
Next Steps
- Meet with your leader and gain commitment
- Further reading and resources
- Stop Start and Continue action plan
AUDIENCE & GROUP SIZE
Designed for all employees who desire results and who want to make a difference in their workplace, Managers Essential Tool Kit is a two-day workshop. We recommend a group size of 6 – 20 participants. This instructor-led, in-person/remote workshop will ensure participants receive hands-on training with real-life applications.
WORKSHOP MATERIALS
Each participant is provided a workbook with reference materials. Each participant also creates additional materials, personalized to his or her own workplace situation. The combination of these two elements creates a manual that is used throughout the year.
